Groups at HI Jasper

How big are the dorm rooms?
Each of our dorm rooms has two bunk beds, sleeping four people in each room. Each dorm room shares washroom facilities with one other room. Bathrooms contain a toilet and shower in separate rooms and two sinks. We also offer private rooms with one queen bed and an ensuite bathroom, and family rooms with one double bed and three single bunks.

Are there lockers in the rooms or on the premises?
Each dorm room has one locker per bed. Dorm rooms and private rooms lock with keycard access. Shared bathrooms are not lockable from outside.

Is luggage and sports gear storage available?
We have storage space available for your luggage before check-in and after check-out. We also have indoor storage for skis, snowboards and bikes available for you to use at no charge during your stay.

What will we find in the shared kitchen?
Our fully equipped kitchen is available for all guests including groups. The kitchen has four cooking stations with cooktops, plus ovens, microwaves, large fridges, a freezer and dry food lockers. We also provide all necessary cookware, dishes, cutlery and drinking ware. You just need to bring your groceries!

Do you have a BBQ?
We have an outdoor BBQ available for all guests to use.

Is there a fire pit? Is firewood provided?
Yes, we have an outdoor firepit in our backyard and provide firewood. Ask at our front desk to get everything you need.

Do you have a meeting room our group can use?
Yes, our meeting room has space for up to 30 people depending on the configuration and can be booked as part of your group stay reservation.

Is catering available? Yes! We can provide catering for groups through our on-site Sleepy Hollow Café.

Do you offer free breakfast? We do not offer free breakfast, but our Sleepy Hollow Café offers breakfast items and we'd be happy to add a catering package to your group reservation.

Is there free parking? What about for buses? We have a free parking lot at the hostel, which is available on a first-come, first-served basis, and there's overflow public parking nearby.

Is there public transit or a shuttle service nearby? The train station is a 10-minute walk from the hostel. Sundog Transportation will pick up and drop off at the hostel with prior notice.

What are your quiet hours?
We respectfully ask guests to keep the noise down between 11 pm and 7 am.

Are there gender-inclusive washrooms available?
There is one men's and one women's washroom in the hostel and all other washrooms in the building are non-gendered.

Is there 24-hour check-in and security?
Our front desk is staffed 24 hours a day. If you expect to arrive late, please let us know ahead of time.

Is a deposit required?
A twenty (20%) percent deposit is required at the time of booking. A fifty (50%) percent deposit is required if reservation involves booking at least fifty (50%) percent of the hostel or fifty (50) hostel beds.

What are your cancellation policies?
Cancellations received more than 28 days prior to your arrival date will receive a full refund. Cancellations made within 14 to 28 days before check-in forfeit the deposit. Cancellations made 14 days or less before check-in date are non-refundable.

Are there age limits for the groups that stay with you?
There are no age limits for groups that stay with us, however youth groups must be properly chaperoned.

What are the minimum and maximum group sizes?
Groups must consist of at least 10 people. Our maximum group size is 157. Booking out the entire hostel is possible depending on the time of year and availability.

Is there a discount for group bookings?
Generally groups are offered the member rate, but this may vary depending on the group size, time of year and each property.

What health and safety measures are in place at the hostel?
All HI Canada hostels comply with health measures imposed by local, provincial and federal regulations. For more information on our hostel safety measures, read our hostel safety measures.

Can I book multiple hostels at once?
Absolutely. Fill out the form below and let us know in the comments box if you're interested in other hostels. We'll work together to come up with an itinerary.

Is there a surcharge for single occupancy?
Dorm rooms are priced by the room based on the total number of beds in the room. If you wish to leave beds empty, you still must pay the full room fee. Some hostels offer discounted private dorm rates at certain times of the year. Private rooms are priced based on double occupancy and there is no single surcharge. For more information, reach out using the form below and we'll be happy to assist.