How to hostel

Wilderness Edition

As life starts to look and feel a little more normal, we're continuing to go above and beyond to ensure your stay with us is safe and comfortable. Hostelling may look and feel a little bit different than it used to, so here’s what you can expect when you stay with us for now.

Check-In

Check-In

  • We ask that any individuals not travelling together maintain a two-metre distance from others, including staff, wherever possible, no matter where you are in the hostel. 
  • We recommend the use of face masks where distancing isn’t possible. We have some available for free at the front desk.
  • Low- or no-touch payment options are available and encouraged.
  • All high-touch surfaces will be frequently disinfected, including payment terminals.
  • Late arrivals past 10 p.m. cannot be accommodated.
  • Guests experiencing Covid-19 symptoms will not be accommodated. We also cannot accommodate travellers subject to mandatory quarantine requirements.

Your Dorm Room

Your Dorm Room

  • Capacity in our shared rooms has been reduced by half so there will only be one person in each bottom bunk, unless you’re travelling as a group and the only occupants in the room, in which case you can use all of the beds. 
  • You must bring your own bedding (i.e. blanket, sheet, sleeping bag, pillow) and towels. 
  • All sleeping rooms will be closed between 10 am and 5 pm every day.


Your Private Room

Your Private Room
(including private dorms)

  • You must bring your own bedding (i.e. blanket, sheet, sleeping bag, pillow) and towels.
  • There will be no housekeeping in private rooms during your stay.
  • Each room is thoroughly cleaned and disinfected between guests.
  • All sleeping rooms will be closed between 10 am and 5 pm every day.

Shared Bathrooms

Outhouses & Bathrooms

  • Disinfecting wipes or sprays are available in each shared bathroom for guests’ personal use. 
  • Please be mindful of other guests waiting to use the facilities.

Kitchen

The Kitchen

  • Face masks are recommended in the kitchen.
  • Only one member of a group should cook at a time.
  • Please follow the dishwashing and bleach sanitizing instructions posted near the sink for all dishes, drinkware, cutlery and cookware. 
  • Capacity in dining areas has been reduced to maintain distance between individuals or those travelling together.


Around the hostel

Around the Hostel

  • Hand sanitizing stations have been placed in key areas of our hostels.
  • You’ll find signage indicating our reduced maximum occupancy posted near all common areas. We encourage outdoor socializing!
  • Some furniture may have been moved or removed to facilitate physical distancing measures.
  • Please be mindful of posted signage and staff instruction around the use of these spaces.
  • These spaces will be cleaned and disinfected frequently, with an emphasis on high-touch surfaces.

Our Staff

Our Staff

  • We’re here for you! If ever you have any questions about how things work, we’re happy to help.
  • We’ve undergone additional training to ensure we’re able to enforce the measures laid out above.
  • We do a self-health assessment before each shift to ensure we’re symptom-free. 
  • We’ll wear masks, gloves and other PPE where necessary and appropriate.
  • We maintain our own physical distance from one another wherever possible.

For more information about our safety measures or to see our complete list of hostel openings, visit hihostels.ca/staysafe. If you have any questions, please get in touch at [email protected] or contact the hostel of your choice directly.