How to hostel

Wilderness Edition

As life starts to look and feel a little more normal, we're continuing to go above and beyond to ensure your stay with us is safe and comfortable. Hostelling may look and feel a little bit different than it used to, so here’s what you can expect when you stay with us for now.

Check-In

Check-In

  • As of September 20, 2021, we'll require proof of COVID-19 vaccination at many hostels in British Columbia and Alberta. Guests in Alberta also have the option of providing a negative test result. Read more about documentation requirements.
  • We ask that any individuals not travelling together maintain a two-metre distance from others, including staff, wherever possible, no matter where you are in the hostel. 
  • Face masks are required in indoor public spaces. We encourage guests to bring their own reusable mask, however we also have disposable masks available.
  • Low- or no-touch payment options are available and encouraged.
  • All high-touch surfaces will be frequently disinfected, including payment terminals.
  • Late arrivals past 9 p.m. cannot be accommodated.
  • Guests experiencing Covid-19 symptoms will not be accommodated. We also cannot accommodate travellers subject to mandatory quarantine or isolation requirements.

Your Dorm Room

Your Dorm Room

  • Capacity in our shared rooms has been reduced by half so there will only be one person in each bottom bunk, unless you’re travelling as a group and the only occupants in the room, in which case you can use all of the beds. Reduced capacity dorms currently in place are temporary. Regular operations with full capacity dorms are expected to restart later this year.
  • You must bring your own bedding (i.e. blanket, sheet, sleeping bag, pillow) and towels. 
  • All sleeping rooms will be closed between 10 am and 5 pm every day.


Your Private Room

Your Private Room
(including private dorms)

  • You must bring your own bedding (i.e. blanket, sheet, sleeping bag, pillow) and towels.
  • There will be no housekeeping in private rooms during your stay.
  • Each room is thoroughly cleaned and disinfected between guests.
  • All sleeping rooms will be closed between 10 am and 5 pm every day.

Shared Bathrooms

Outhouses & Bathrooms

  • Disinfecting wipes or sprays are available in each shared bathroom for guests’ personal use. 
  • Please be mindful of other guests waiting to use the facilities.

Kitchen

The Kitchen

  • Face masks are required in the kitchen.
  • Only one member of a group should cook at a time.
  • Please follow the dishwashing and bleach sanitizing instructions posted near the sink for all dishes, drinkware, cutlery and cookware. 
  • Capacity in dining areas has been reduced to maintain distance between individuals or those travelling together.


Around the hostel

Around the Hostel

  • Hand sanitizing stations have been placed in key areas of our hostels.
  • You’ll find signage indicating our reduced maximum occupancy posted near all common areas. We encourage outdoor socializing!
  • Some furniture may have been moved or removed to facilitate physical distancing measures.
  • Please be mindful of posted signage and staff instruction around the use of these spaces.
  • These spaces will be cleaned and disinfected frequently, with an emphasis on high-touch surfaces.

Our Staff

Our Staff

  • We’re here for you! If ever you have any questions about how things work, we’re happy to help.
  • We’ve undergone additional training to ensure we’re able to enforce the measures laid out above.
  • We do a self-health assessment before each shift to ensure we’re symptom-free. 
  • We’ll wear masks, gloves and other PPE where necessary and appropriate.
  • We maintain our own physical distance from one another wherever possible.

For more information about our safety measures or to see our complete list of hostel openings, visit hihostels.ca/staysafe. If you have any questions, please get in touch at [email protected] or contact the hostel of your choice directly.