Groups at HI Banff
Alpine Centre

What are the room types and sizes available to groups?
Each of our dorm rooms sleeps four to six people in bunk beds. Some include a two-piece WC (toilet and sink). For all, shared washrooms are located nearby. There is a limited selection of private rooms available, with and without ensuite washrooms. Two private cabins on the premises offer two double beds and an ensuite, sitting area and fireplace.

Are there lockers in the rooms?
Each dorm room has one locker per bed and each locker contains a power outlet. 

Is luggage and sports gear storage available?
We have storage space available for your luggage before check-in and after check-out. 

What will we find in the shared kitchen?
Our fully equipped kitchen is available for all guests including groups.

Do you have a BBQ?
We have an outdoor BBQ available for all guests to use.

Is there a fire pit? 
No, we don't offer a fire pit for guest use.

Do you have a meeting room our group can use?
Yes, we have a meeting room available for groups with capacity for up to 20 people.

Is catering available?
Yes! We can provide catering for groups through our on-site restaurant.

Do you offer free breakfast?
We do not offer free breakfast, but we serve breakfast at our on-site Cougar Pete's Restaurant and we'd be happy to add a catering package to your group reservation.

Is there free parking? What about for buses?
We have a free parking lot at the hostel and there's space for buses. We ask that you arrange bus parking in advance.

Is there public transit or a shuttle service nearby?
You'll find bus stops for Banff's Roam public transit service about 100 metres from the hostel. These buses provide access to downtown Banff, the Banff Gondola, Cave and Basin National Historic Site, Lake Minnewanka and more, with connections to Lake Louise, Johnston Canyon and Canmore.

What are your quiet hours?
We respectfully ask guests to keep the noise down between 11 pm and 7 am.

Is there 24-hour check-in and security?
Our front desk is staffed 24 hours a day. If you expect to arrive late, please let us know ahead of time.

Is a deposit required?
A twenty (20%) percent deposit is required at the time of booking. A fifty (50%) percent deposit is required if reservation involves booking at least fifty (50%) percent of the hostel or fifty (50) hostel beds. 

What are your cancellation policies?
Cancellations received more than 28 days prior to your arrival date will receive a full refund. Cancellations made within 14 to 28 days before check-in forfeit the deposit. Cancellations made 14 days or less before check-in date are non-refundable.

Are there age limits for the groups that stay with you?
There are no age limits for groups that stay with us, however youth groups must be properly chaperoned.

What are the minimum and maximum group sizes?
Groups must consist of at least 10 people. Very large groups can be accommodated on a case-by-case basis, though we've hosted groups of up to 120 people. Groups are able to book out the entire Mary Belle Barclay building, which includes its own lobby, kitchen and meeting area and sleeps up to 70 guests.

Is there a discount for group bookings?
Generally groups are offered the member rate, but this may vary depending on the group size, time of year and each property.

What health and safety measures are in place at the hostel?
All HI Canada hostels comply with health measures imposed by local, provincial and federal regulations. For more information on our hostel safety measures, read our hostel safety measures.

Can I book multiple hostels at once?
Absolutely. Fill out the form below and let us know in the comments box if you're interested in other hostels. We'll work together to come up with an itinerary.

Is there a surcharge for single occupancy?
Dorm rooms are priced by the room based on the total number of beds in the room. If you wish to leave beds empty, you still must pay the full room fee. Some hostels offer discounted private dorm rates at certain times of the year. Private rooms are priced based on double occupancy and there is no single surcharge. For more information, reach out using the form below and we'll be happy to assist.