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Réserve ton séjour

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Personnes

See our groups page for bookings of 10 or more friends.

Consulte notre section groupes pour les réservations de 10 personnes ou plus.

HI Squamish, Adventure Inn

Squamish, Colombie-Britannique

At the Squamish Adventure Inn we aspire to be the top West Coast destination for outdoor enthusiasts. Centrally located on the waterfront and nestled between the Coastal mountains, we have some of the best climbing, kiting, biking, kayaking, skiing, hiking and mountaineering around. No other North American destination offers this caliber of outdoor adventure in one location!

As the Assistant Manager you will be responsible for assisting the Manager in all aspects of hostel operations including developing and implementing systems to ensure the efficient and successful functioning of the hostel as well as hiring, training and supervising Crew. You will provide hostel staff with day-to-day “hands on” leadership. The specific responsibilities of the role will shift based on the needs of the business. 

This position is permanent full time (30-35 hours per week) and starting date would be negotiable, late 2019 or early 2020. 

Job Responsibilities:

Department Specific: (can include but not limited to)

Crew Coordinator - Coordinate and manage our staffing program including:

  • Recruitment/dismissal to meet the needs of the hostel
  • Orientation
  • Training
  • Direct supervision
  • Planning staff events/team building
  • Maintaining and creating a positive atmosphere for guests and team

General:

  • Working the Hostel Supervisor shift which includes many things such as check-ins, guest assistance, folding laundry, handling emergencies, dealing with staffing issues, etc.
  • Ensure the optimal functioning and success of the hostel 
  • Timely completion of assigned projects
  • Manage the reception team and ensuring timely, friendly and accurate check-in and checkout procedures are being followed
  • Work in conjunction with leadership team to develop, improve and maintain hostel systems and policies
  • Regularly interact with guests to identify needs, develop solutions, and ensure that their experience meets or exceeds expectations
  • Responding to and assisting with guest requests and concerns
  • Act in the Manager position when the Manager is unavailable or on vacation
  • On-call for managers days off to deal with emergencies

Requirements:

  • Must speak and write fluent English. Extra languages are a bonus
  • Must have a work visa for Canada
  • Must be willing to submit to a Criminal Background Check
  • Valid Driver’s licence
  • Basic computer skills

 

Other requirements:

  • Supervisory experience
  • Customer Service experience
  • Strong organizational and multitasking skills
  • Ability to work as a team and independently
  • Adaptability during slow and busy periods 
  • Flexibility to cover other departments during staff shortages
  • Maintenance experience is an asset 

COMPENSATION AND WORK SCHEDULE

Starting salary is $17 - 18 depending on experience after 1 month trial period. 

Schedule will regularly call for 10 hours a day, with a half day scheduled for administration, training and team meetings.  We’ve created a condensed work week because we believe in having time off to enjoy the beautiful surroundings! We also try to keep a consistent work schedule but at times the realities of running a hostel may require additional hours or days with short notice.  

There will also be an on-call component of the job for the evenings after your shift has ended.  Compensation is provided when called or if you have to come in.

VACATION TIME:

  • Vacation paid as per BC labour laws.  
  • Vacation not to be taken between June 1 to Oct 1st or Christmas holiday period. 
  • Vacation time must be approved in advance by management.

BENEFITS:

  • Company to either provide cell phone with plan or cover the cost of personal cell phone and cell phone plan (at option of company) as it is required for the position. 
  • Working with a supportive team to develop a new business (we started in 2015!) with advancement opportunities.
  • Free overnight stays at Canadian HI Hostels
  • FAM tours with local businesses and tour operators
  • This position is suitable for those looking for Permanent Residency

If this position sounds like a good fit please send your resume, phone number and the best time to contact you to info@squamishhostel.com.

 

No walk-ins or phone calls please. Only those selected for an interview will be contacted.

Intéressé(e)?

C’est le poste pour toi? Fais nous parvenir ton CV et ta lettre de présentation aujourd’hui!
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