How to hostel in 2020
Times have changed a little bit, eh? We’ve made a lot of changes at our hostels to ensure our guests and staff are safe and comfortable. Hostelling may look and feel a little bit different than it used to, so here’s what you can expect when you stay with us for now.
Physical Distancing & Barriers
- We have reorganized the hostel so that everyone can maintain a distance of two metres and we’ve added signage to remind you, too.
- Our common areas have occupancy limits and our staff will ensure they are not exceeded.
- Dormitories are limited to a maximum of two single travellers per room.
- Our staff will be behind plexiglass or wearing a mask whenever you speak with them.
Check-In
- You can now check-in online which allows you to read and acknowledge our guest agreement without needing a signature
- Our team will be behind plexiglass
- Your towels and sheets are washed in hot water and then left on your bed for when you arrive
- Your keys are disinfected before they are given to you
- We will not be accepting cash payments
Cleaning
- We have enhanced our cleaning procedures to ensure that all high contact surfaces are disinfected twice daily
- We are using Canadian government-approved cleaning products that we know will kill viruses
- Hand washing and sanitizing stations are available throughout the hostel
- We will not enter a room until three hours after check-out upon which we will disinfect it thoroughly
- We have removed hard to clean items such as lamps and magazines
Health
- Our staff use the BC Covid-19 Self-Assessment Tool
- Our staff follow strict hand washing procedures.
- No one who has symptoms, has been in contact with someone with symptoms, or has arrived from outside Canada will be permitted to enter the hostel or to quarantine here
For more information about our safety measures or to see our complete list of hostel openings, visit hihostels.ca/staysafe. If you have any questions, please get in touch at nelson@hihostels.ca or contact the hostel of your choice directly.