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See our groups page for bookings of 10 or more friends.

Consulte notre section groupes pour les réservations de 10 personnes ou plus.

Front Desk Agent

HI Toronto

Toronto, Ontario


We are looking for a person who is passionate about customer service and the tourism industry to join our dynamic team at Hostelling International (HI) Toronto. At HI Toronto, we work as a team to ensure that our guests get an amazing experience when visiting the great city of Toronto. If you want to make a difference in the hostel traveling experience, meet people from all over the world and have fun while doing it, then this position is for you!

We want you if:

  • You have great communication skills
  • You have minimum 1 year experience in customer service (preferably in the Hotel/Hostel industries)
  • You are proficient in English (verbal & written). A second language is an asset
  • You have the ability to multi-task and handle multiple work demands
  • You can accurately handle cash and payment transactions
  • You have a positive attitude and friendly nature
  • You are flexible and adaptable
  • You are punctual and reliable
  • You have an alert mind with attention to detail
  • You can take initiatives and provide solutions for improvement
  • You can work under pressure and manage conflicts in an effective and safe manner

Working with us will include:

  • Starting wage at 14$/hour + commission
  • Part-time and full-time hours available
  • A great, fun and team spirit oriented work environment
  • Discounts in the hostel, around Canada and around the world
  • Shifts in the evenings, overnights, weekends and holidays as scheduled by management
  • Standing for a major portion of the shift
  • Work that is often carried out in a busy environment


If you think that you are the person who we are looking for, then please send us your resume and cover letter today!